At Astatula Movers, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy outlines the types of personal information we collect, how we use it, and the measures we take to ensure that your information is kept secure. By using our services, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We collect two types of information when you use our services:
Personal Information: This includes any information you provide directly to us, such as your name, phone number, email address, mailing address, and payment details. This information is typically collected when you contact us, request a quote, book a moving service, or sign up for our newsletter.
Non-Personal Information: This refers to data that is automatically collected when you visit our website. This may include your IP address, browser type, operating system, and the pages you visit on our website. We may use cookies and other tracking technologies to gather this information.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To provide our services: We use your personal information to process your bookings, communicate with you, and fulfill the moving services you request.
- To improve our services: We analyze non-personal information to enhance the functionality and user experience of our website and to improve our services.
- To communicate with you: We may use your contact information to send you service updates, reminders, or promotional offers, with your consent.
- To process payments: We use payment information to process your transactions securely and fulfill your order.
- To comply with legal requirements: We may need to use your personal information to comply with applicable laws, regulations, or legal processes.
3. How We Protect Your Information
We take reasonable precautions to protect your personal information from unauthorized access, alteration, or destruction. These include:
- Encryption: We use encryption protocols (such as SSL) to protect sensitive data like payment details during transmission.
- Secure Storage: Personal information is stored securely on our servers with limited access by authorized personnel only.
- Access Control: We implement strict internal policies and procedures to limit access to personal information to only those employees or contractors who need it to perform their duties.
While we strive to protect your personal data, no security measure is 100% foolproof, and we cannot guarantee the absolute security of your information.
4. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. However, we may share your information with the following entities:
- Service Providers: We may share your personal information with third-party service providers (such as payment processors or contractors) who assist us in performing services related to your move or transaction.
- Legal Compliance: We may disclose your personal information if required to do so by law or in response to a valid legal request, such as a court order, government investigation, or other legal processes.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction. We will notify you via email or a prominent notice on our website before any such transfer occurs.
5. Your Choices
You have the following rights regarding your personal information:
- Access and Update: You can request access to the personal information we hold about you and request updates or corrections.
- Opt-Out of Marketing: You may opt out of receiving promotional emails or communications from us at any time by clicking the “unsubscribe” link in the email or contacting us directly.
- Cookies: Most web browsers automatically accept cookies, but you can adjust your browser settings to disable cookies. Please note that disabling cookies may affect your ability to use certain features of our website.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance the functionality of our website and provide a better user experience. Cookies are small files that are stored on your device and allow us to remember your preferences and activity on our site. You can manage your cookie preferences through your browser settings.
Some of the cookies we use include:
- Essential Cookies: These cookies are necessary for the proper functioning of our website and are essential for you to be able to use our services.
- Analytics Cookies: These cookies help us analyze how visitors use our website and allow us to improve its performance and content.
By using our website, you consent to the use of cookies as described in this policy.
7. Third-Party Links
Our website may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices or content of these external websites. We encourage you to review the privacy policies of any third-party websites you visit.
8. Children’s Privacy
Our services are not intended for individuals under the age of 13, and we do not knowingly collect or maintain personal information from children under 13. If you believe that we have inadvertently collected information from a child under 13, please contact us immediately, and we will take steps to delete that information.
9. International Transfers
If you are located outside the United States and choose to provide your personal information to us, please be aware that your information may be transferred to, stored, and processed in the United States. By using our services, you consent to this transfer and processing in accordance with this Privacy Policy.
10. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated “Effective Date” at the top. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
Astatula Movers
13539 Florida Ave,
Astatula, FL 34705
Email: info@astatulamovers.com
Phone: +1 352-405-0605
By using our services, you acknowledge that you have read, understood, and agree to this Privacy Policy.
