These Terms and Conditions (“Agreement”) govern your use of the services provided by Astatula Movers (“we,” “us,” or “our”). By using our moving services, you agree to be bound by these terms and conditions. Please read this Agreement carefully before using our services. If you do not agree to these terms, please refrain from using our services.

1. Services Provided

Astatula Movers offers a variety of moving services, including but not limited to local moving, long-distance moving, commercial moving, residential moving, and moving and storage. We are committed to providing high-quality, reliable moving services to ensure your belongings are handled with care during the entire relocation process.

2. Booking and Scheduling

To book our moving services, you must provide accurate and complete information regarding the scope of your move. This includes the size of the move, the items being moved, the location, and the desired move date. We will confirm availability and provide you with an estimate based on the information provided.

Once you have confirmed the move, we will schedule the date and time of your move, and you agree to the following terms:

• A non-refundable deposit may be required to confirm the booking.
• If you need to reschedule or cancel, you must notify us at least [insert number] days in advance to avoid any cancellation fees.
• If the move is delayed due to weather, traffic, or other unforeseen circumstances, we will do our best to accommodate the new timing or reschedule the move with as little disruption as possible.

3. Payment Terms

Payment for the moving services will be due at the completion of the move unless otherwise agreed upon in writing. We accept [insert payment methods, e.g., credit card, debit card, check, cash]. The full payment must be made before your items are unloaded at the destination.

• Deposit: A non-refundable deposit may be required to confirm your booking. The amount will be applied toward your final bill.
• Final Payment: The final payment will include the agreed-upon rate for services rendered, any additional charges (e.g., for extra time, packing materials, etc.), and taxes.

Late Payment: If payment is not made within [insert number] days of the move, we reserve the right to charge late fees, with an interest rate of [insert interest rate] per day.

4. Customer Responsibilities

As a customer, you are responsible for the following:

• Ensuring all items to be moved are packed securely, with special care for fragile or valuable items. You may opt to use our packing services for an additional fee.
• Providing accurate and complete information about the contents of your move, including the number of items and any special moving requirements (e.g., fragile or oversized items).
• Ensuring that we have clear and unobstructed access to both the pickup and delivery locations.
• Arranging for any necessary permits or permissions required for parking or moving your belongings, including loading/unloading zones.
• Removing any valuable, dangerous, or prohibited items, such as hazardous materials, weapons, or illegal substances, prior to the move.

We are not liable for damage to items that are improperly packed or stored.

5. Our Responsibilities

Astatula Movers agrees to:

• Provide professional and reliable moving services, including packing, loading, transporting, unloading, and unpacking (if applicable).
• Handle your belongings with care and use reasonable precautions to prevent damage during the move.
• Provide an estimate based on the details you provide but reserve the right to adjust the final price if additional services are required or if the actual scope of the move differs from the initial estimate.
• Comply with all applicable laws, including safety and insurance regulations.

We are not responsible for delays, loss, or damage due to circumstances beyond our control, including but not limited to acts of nature (e.g., weather), accidents, or issues with third-party services (e.g., building elevators, road closures).

6. Insurance and Liability

We are fully insured and take reasonable steps to protect your belongings during the move. However, in the event of damage or loss, our liability is limited to:

• Basic Coverage: If you purchased basic liability coverage, we will reimburse you for a portion of the value of damaged items, based on the weight of the item.
• Full Value Protection: If you purchased full-value protection, we will repair or replace the damaged item, or provide a cash settlement for the loss. The amount will be based on the value of the item, minus any depreciation.

Note: We are not responsible for damage to items that were improperly packed, not listed in the inventory, or otherwise excluded from coverage.

7. Prohibited Items

We do not transport certain items, including but not limited to:

• Hazardous materials, chemicals, or flammable substances.
• Explosives, ammunition, or firearms.
• Perishable items, food, or plants.
• Animals or pets (unless specifically arranged).
• Irreplaceable items, including important documents, money, jewelry, or collections.

It is the customer’s responsibility to ensure that such items are not included in the move.

8. Indemnity

You agree to indemnify and hold harmless Astatula Movers, its employees, contractors, agents, and affiliates from any claims, damages, losses, or liabilities arising out of your breach of these terms, misuse of our services, or failure to provide accurate and complete information.

9. Cancellation and Refund Policy

You may cancel or reschedule your move by providing notice at least [insert number] days before the scheduled date. Failure to provide sufficient notice may result in a cancellation fee of [insert amount or percentage].

If you cancel or reschedule within [insert number] days of the move, you will forfeit any deposits or payments made, and no refund will be issued. In the event that we must cancel the move due to unforeseen circumstances, you will be refunded any payments made, excluding the deposit (if applicable).

10. Dispute Resolution

In the event of a dispute, you agree to first attempt to resolve the issue through direct communication with Astatula Movers. If a resolution cannot be reached, both parties agree to seek mediation or arbitration as a form of alternative dispute resolution before pursuing legal action. Any legal proceedings shall take place in [insert jurisdiction].

11. Changes to Terms and Conditions

Astatula Movers reserves the right to update or modify these Terms and Conditions at any time. Any changes will be posted on our website with the updated effective date. Continued use of our services after such changes will constitute your acceptance of the revised terms.

12. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the state of [Insert State]. Any legal action arising from or related to these terms shall be filed in the appropriate courts within [insert jurisdiction].

13. Contact Information

If you have any questions or concerns regarding these Terms and Conditions, please contact us at:

Astatula Movers
13539 Florida Ave,
Astatula, FL 34705
Email: info@astatulamovers.com
Phone: +1 352-405-0605

By using Astatula Movers’ services, you acknowledge that you have read, understood, and agree to these Terms and Conditions.